Privacy Policy

Controller/Owner: Ceiba Groupe
Contact:  via our contact form:
Address:
621 South Federal Highway, Suite #5
Fort Lauderdale, FL 33301

This Policy applies to our public-facing Site and communications. If you engage us for services, the applicable contract may include additional privacy terms.

We collect personal information:

• Directly from you when you fill out forms, subscribe to updates, request information, RSVP for events, or communicate with us.
• Automatically through cookies and similar technologies when you use the Site (see Cookies & Similar Technologies below).
• From third parties such as analytics providers, anti-spam/anti-bot services, or public business sources.

Cookies & Similar Technologies

We use cookies, pixels, and local storage to operate the Site, keep it secure, remember preferences, and analyze usage. Examples include:

• Essential/functional cookies (e.g., session management, load balancing).
• Analytics cookies (e.g., page performance and traffic measurement).
• Embedded content (e.g., maps, fonts, videos) that may set their own cookies when content loads.

Your controls: You can manage cookies in your browser settings. If we provide a banner or preference tool, use the “Cookie Settings” link in the footer to adjust non-essential cookies.
Do Not Track / Global Privacy Control: We currently do not respond to browser Do Not Track signals, but we honor the Global Privacy Control (GPC) for opt-outs where required.

We use personal information to:

• Provide, secure, troubleshoot, and improve the Site and our services;
• Respond to inquiries, send transactional communications, and manage our relationship with you;
• Analyze Site performance and understand audience engagement;
• Send marketing communications with your consent or as permitted by law (you can opt out at any time);
• Detect, prevent, and respond to fraud, abuse, or security incidents;
• Comply with legal obligations and enforce our terms;
• Aggregate or de-identify information so it is no longer reasonably capable of identifying you.

We disclose personal information to:

• Service providers/contractors who process data on our behalf under contractual restrictions (e.g., hosting, security, analytics, email/CRM, site maintenance).
• Professional advisers (e.g., auditors, attorneys) under confidentiality.
• Authorities or other parties when required by law or to protect rights, safety, or property.
• Successors in connection with a merger, acquisition, or asset transfer.

We do not make your personal information publicly available. We do not allow service providers to use personal information for their own purposes beyond providing services to us.

We do not sell personal information. We also do not “share” personal information for cross-context behavioral advertising as defined by California law. If we begin activities that constitute “sharing” (e.g., retargeting ads), we will update this Policy and provide a “Your Privacy Choices”/opt-out link and honor GPC signals for opt-out requests.

• Marketing emails: Unsubscribe using the link in the message or contact us.
• Cookie preferences: Adjust via browser settings and (if available) our Cookie Settings tool.
• Embedded content: You can choose not to load embedded third-party content; doing so may limit functionality.

Residents of certain U.S. states (e.g., California, Colorado, Connecticut, Virginia, Utah, and others) may have rights to:

• Know/Access the categories and specific pieces of personal information we hold about you;
• Delete personal information (subject to exceptions);
• Correct inaccuracies;
• Portability (obtain a copy in a portable format);
• Opt out of the sale of personal information, targeted advertising (cross-context behavioral advertising), and certain profiling;
• Limit the use/disclosure of sensitive personal information (not applicable here as we do not use SPI in ways that trigger this right);
• Non-discrimination for exercising your rights.

How to Exercise Your Rights

Submit a request via our contact form. We will verify your identity (e.g., by confirming control of your email or requesting additional information) and respond within the time required by law.
Authorized Agents (CA): You may designate an authorized agent. We will require proof of authorization and may ask you to verify your identity directly.
Appeals (e.g., CO/CT/VA): If we deny your request, you may appeal by replying to our decision email with “Appeal” in the subject line. If your appeal is denied, you may contact your state attorney general.

Our Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will delete it.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure; if we become aware of a data incident affecting your information, we will take appropriate steps consistent with applicable laws.

We keep personal information only for as long as needed to fulfill the purposes described above, including to comply with legal, accounting, or reporting requirements. We apply the following criteria when determining retention: the nature and sensitivity of the information, potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.

If you access the Site from outside the country where our servers are located, your information may be transferred to, stored, and processed in a country that may have data protection laws different from those in your jurisdiction. Where required, we rely on appropriate safeguards for such transfers.
EEA/UK Visitors: Our legal bases for processing include consent (e.g., for certain cookies/marketing), contract, legitimate interests (e.g., Site security, audience insights), and legal obligations. You may have rights to access, correct, delete, object, restrict, and data portability, and to lodge a complaint with your local supervisory authority. To exercise, contact us.

The Site may link to or embed content from third-party websites or services. We are not responsible for those websites’ privacy practices. We encourage you to review their privacy policies.

We may update this Policy from time to time. The Last Updated date at the top indicates when this Policy was last revised. Material changes will be posted on this page and, where appropriate, we may provide additional notice.

If you have questions about this Policy or our privacy practices, contact us at:
Postal:
621 South Federal Highway, Suite #5
Fort Lauderdale, FL 33301
Online: Contact Form